Internal documents reveal poor management practices at the Premier Credit Nakuru Branch.

Premier Credit Limited, a financial services firm, is currently facing a severe crisis that threatens its operational integrity and reputation. Beneath its seemingly polished exterior lies a troubling reality characterized by systemic exploitation, abuse of power, and a culture of silence that has allowed serious injustices to persist.

Recent insider revelations highlight a disturbing trend of leadership failures, workplace oppression, and financial misconduct, leaving many employees and vulnerable clients in a state of despair. Particularly alarming are the allegations against Naomi Watiri Macharia, the long-serving manager at the Nakuru branch, who is accused of favoritism, tribalism, and intimidation, contributing to significant emotional distress among staff.

These new revelations come against the backdrop of months of whistleblowing by Premier Credit employees and clients, which this platform has covered in detail.

They reinforce what is now undeniably a pattern of abuse and impunity and not isolated incidents.

In an explosive report shared with us under strict anonymity, employees at the Nakuru Main branch accuse their manager, Naomi Watiri Macharia, of multiple serious violations.

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  Favoritism, tribalism, and discrimination in recruitment and internal relations

• Verbal abuse and intimidation of staff members who raise concerns or fail to meet targets

• Forcing staff to pay clients’ defaulted loans from their own pockets, even buying back auctioned securities

• Withholding staff salaries and field transport allowances (imprest) without justification

• Illegally collecting securities from clients without court orders

• Recruiting family members as staff and clients, shielding them from accountability, while using other employees to cover for their failures

• Collaborating with HR to freeze salaries without the MD’s knowledge

• Locking employees inside the office until they clear accounts with their own funds

One of the most distressing accounts comes from insiders who allege that a recently dismissed employee was denied permission to visit her hospitalized mother. According to these claims, the employee was unable to raise funds for the medical care needed, and tragically, her mother passed away.

This employee, described as the primary breadwinner for her family, was reportedly among three staff members dismissed since Naomi Watiri Macharia returned from sick leave.

There are persistent and concerning reports circulating within insider circles that additional terminations of staff members are not only imminent but may be systematically planned for execution within the current month, a development that if true, would further aggravate the already fragile morale and stability of the workforce.

SOURCE: nyakundireports